Skip to content
Free shipping and 30-days return
Call Now:


Can you send your rugs to Canada?

Yes. We can ship rugs across the US and to Canada!

What determines the price of a rug?

Rug costs are determined by factors including but not limited to age, color, size, design, condition, kpsi (knots per square inch), material (wool, silk, cotton) and origin.

What is meant by “knots per square inch?”

Knots per square inch (kpsi) pertain to the number of knots in one square inch of a carpet. Rugs can go from under 60 kpsi to over 1000 kpsi and depending on the style of rug the kpsi can determine the value of it as well.

How long does it take to make a rug?

The length of time it takes to make a carpet is determined by the size, design and knot count of the carpet. A room size rug can take from 9 months to 3 years to complete- by three weavers dependent upon the detail/quality of the rug.

Can I have a rug custom designed?

Yes you sure can, this is not an inexpensive thing to do when talking about an oriental rug, but it can certainly be done. You can choose color, design, size- the sky’s the limit!

How can you tell a good quality rug?

A clear design and tight knot count will be a couple of indications of a high quality rug. At Rugknots we only use 100% New Zealand wool, the wool should feel oily and soft. Durability, texture, and where is it made is also important. Machine made rugs are NOT high quality and will quickly show you why. Always go with a handmade rug!

How can a store say it’s a quality rug when I see imperfections in the rug such as uneven shearing?

Our Oriental and Persian rugs are all handmade. Sometimes two different people may work on the same rug, which would account for some minor differences. Shearing is also done by hand and so some irregularities may occur. This does not mean it is flawed it simply shows that the rug is unique; no 2 rugs are ever the same!

Is knot count an indication of quality?

Within each style category knot-count is an indication of quality. However this does not mean that a Bokhara is a low-quality rug just because its knot count is lower than that of a Persian.

How do I know there is no child labor involved?

As more and more customers are becoming educated about child labor, they are beginning to exert pressure on rug companies to stock rugs made without child labor. At Rugknots we personally employ the mothers of Punjab, Pakistan so that the children do NOT have to work. You can check out how we’re helping eliminate child labor here!

I saw rugs at other stores that look as good but are less expensive. Why?

In Pakistan rug weaving has been passed down from generation to generation, so quality comes naturally to our people. On average it takes 6 months to complete the rug weaving process, other stores may not be as concerned with the quality of materials used or fair wages for artisans. This induces pressure for other artisans, creating a work environment of speed versus quality. Also consider that most stores sell machine made rugs with synthetic materials instead of 100% organic and raw materials.

How do prices and quality as compare to other rug stores?

They don’t. ☺ We have a price match guarantee, and all of our rugs are shipped directly from Pakistan to our warehouse with no middle man, so our prices are exceptionally low for the quality sold.

Is my rug protected from moths?

No, but they can be easily controlled and are not likely to invade your space with regular cleaning.

What determines the length of the pile on my rug?

The higher the knot count, the shorter the pile. For example, silk rugs with 900-1000 knots per square inch are sheared closely because that allows the design to appear more clearly.

How do I clean my rug from week to week?

Vacuum as necessary. We find that the suction wand on vacuum cleaner is especially helpful for lifting pet and human hair from the carpet. When vacuuming, try to avoid going over the fringes.

What if my fringes are damaged?

If over time fringes become damaged, do not fret. They can be replaced. Most fringes are made of cotton and are not as durable as the wool knotting. Ironically, worn fringes only add to the value of the carpet. As long as the fringe’s knot is in tact, the rug will remain strong. Never cut a fringe off as this greatly decreases the value of the rug.

Do I need to put a pad under my rug?

Carpet pads are not necessary, but if you prefer a pad they do not damage your rug backing. Some customers prefer a rug pad in high traffic areas or for Kilim rugs as they reduce slipping and sliding!

What is the difference between Oriental and Persian rugs?

Oriental Rugs By the strictest definition, Oriental rugs are carpets hand knotted only in Asia. Iran, China, India, Russia, Turkey, Pakistan, Tibet and Nepal are some of the biggest rug exporters. Persian Rugs Persian rugs also are Oriental rugs but they are made only in Iran (formerly known as Persia). An authentic Persian rug or carpet is hand knotted. Persian rug designs were once named after the city in which they were created. As their popularity increased, these patterns became produced elsewhere and kept their original names. Tabriz, Hamadan, Gabbeh, Heriz and Dubba are some of the most popular designs that have kept their regional namesakes. Characteristics of a Persian rug include an unusually thick pile (up to 160 knots per square inch), extremely rich color combinations and unique designs.

What age classifications are given to rugs?

Old= less than 50 Semi antique= 50-80 years old Antique= above 80 The older the rug the higher the value